Frequently Asked Questions

Everything you need to know about Poppy Blankets — from product details and sizing to shipping, returns, and care. Can't find your answer? Reach out to us at support@poppyblankets.com.

About the Blankets

Exceptionally soft. Our luxury faux fur blankets are crafted for a sensory experience that's hard to describe until you feel it. Customers consistently tell us it's the softest blanket they've ever owned — and the one they reach for every single day.

Think cloud-like softness with a subtle weight that feels cozy without being heavy. Our double-sided faux fur construction means both sides deliver the same luxurious feel, so however you wrap it, it feels incredible.

Not with proper care. Our blankets are made to maintain their softness wash after wash. Follow our care instructions and your Poppy Blanket will feel just as luxurious years from now as the day it arrived.

Our faux fur blankets are designed for comfort across seasons. They're warm enough for cold nights without feeling heavy or stifling — making them a year-round staple in any home.

Our blankets are available in Small (30x36"), Medium (50x60"), and Large (60x72"). Not sure which to choose? The Small is perfect for children or as a compact gift, the Medium is ideal for solo use on the couch, and the Large is perfect for sharing or fully wrapping up in bed.

It's one of the best gifts you can give. Every Poppy Blanket arrives in premium branded packaging — a signature gift box, a branded wrap, and a reusable gift bag — so it's ready to give straight from the box. No wrapping required.

The Signature Collection currently includes four carefully curated colorways — Ivory Vibes, Mocha Mist, Blue Ash, and Poppy's Fave. Each is designed to complement your space and reflect your personal style.

Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused, unwashed items in their original packaging within 14 days of receiving your order for a full refund or exchange.

To start a return, email us at support@poppyblankets.com with your original order number and we'll guide you through the process.

We do not refund original or return shipping costs. A $20 restocking fee will be deducted from your total refund amount.

Once we receive your return and confirm it's in its original condition, your refund will be processed to the original payment method used during your purchase.

Sale items are final and cannot be returned or exchanged.

We're here to help. Reach out to us anytime at support@poppyblankets.com and our team will get back to you as soon as possible.

Shipping

We aim to process and ship your order as quickly as possible. You can expect to receive your order within 5-10 business days from the date it is placed. Please note that shipping times may vary and we are unable to offer refunds for packages that arrive outside of the estimated shipping window provided at checkout.

Yes! We offer free shipping on all orders over $199 within the contiguous United States. Please note that Alaska and Hawaii are excluded from our free shipping offer.

For full details on shipping and returns, visit our Shipping and Return Policy page.